NICE CXone

Buy NICE CXone Now

Get started with NICE CXone! Request a free quote and we'll connect you in no time.

Instructions:

Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of NICE CXone will be sent directly to you.

Customers Reviews

There aren't any reviews

Be the first on sharing a review with our community!

How It Works

<p>NICE CXone is the leader in cloud contact center software, offering the world’s #1 cloud customer experience platform. Our solution combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation, and Artificial Intelligence on an Open Cloud Foundation. Empowering organizations to deliver exceptional customer experiences, we act smarter and respond faster to consumer expectations. CXone is not just a platform; it's a smarter way of thinking and a harder-working solution. Only CXone delivers CXi: providing frictionless experiences across the entire customer journey for the contact center and beyond.</p> <p><b>Solutions Offered</b><br /> CCaaS | Omnichannel Routing | Analytics | WFO/WFM | AI | VaaS | FedRamp Certification</p>

Gallery

Features

Top 5 things to know

• We are the industry leader in Contact Center as a Service 'CCaaS'.<br /> • Our core product set is the 'CXONE' Platform. It transforms the customer experience and leads to deeper brand loyalty.<br /> • NICE inContact helps contact centers around the world create profitable customer experiences through our powerful portfolio of cloud-based call center ACD, call routing, self-service IVR, and agent optimization solutions.<br /> • Our software enables contact centers to operate more efficiently, increase the quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth.<br />

Top 5 things that make NICE CXone different

• We are ONE solution - full Contact Center technology stack - core functionality is proprietary.<br /> • CXone is the first and only platform unifying best-in-class omnichannel routing, customer analytics, workforce engagement, automation and AI—all built on an Open Cloud Foundation.<br /> • We pay/commission on the full stack of technology vs. our competitors. You will be paid commissions on all CXONE products.<br /> • We are the industry leader, with over 500,000 agents utilizing the platform at one time. Over 1700 staff in R&D.<br /> • Over 30 digital channels and FedRamp certified.

Top 5 customers that choose NICE CXone

• Any business that has a 'Customer Service' Department. <br /> • Digital Customer Service (Omnichannel), Customer Experience Contact Center Management, Security & Compliance.<br /> • Disaster Recovery, Collections, Government and Education (Public Sector), Financial Services <br /> • Healthcare, Nonprofit Fundraising & Sales, Business process outsourcers (BPO) <br /> • Small Business, Mid-Market, and Enterprise

Top 5 benefits

• When using NICE inContact, you will have the most advanced services in a unified suite of contact center software.<br /> • We can transform your contact center from a cost center to a profit center.<br /> • We pay/commission on more of the technology stack than any other vendor in our space.<br /> • Increases client acquisition rates, and reduces onboarding time.<br /> • Your clients' needs will be able to grow within our robust platform and offerings: "Land and Expand."

Pricing

Most Popular

One Time Edition

Starting at

USD10

/ USER

Seamlessly guide customers through their personalized journey with AI powered experiences.
Journey Orchestration
NICE Robotic Process Automation and AI contact center solutions simplify service delivery for faster resolution of customer issues and reduced costs.
Automation
Build the right journeys across with a CX-focused, purpose built artificial intelligence engine.
Enlighten AI
Champion innovation through an extensible, enterprise-grade platform that scales securely, deploys quickly, and services customers globally.
Open Cloud Platform
Give your customers a smart start to every journey with knowledge management across search, websites, and mobile.
Digital Entry Points
Self-service that works. Every time. With AI, bots, and proactive engagement.
Smart Self-Service
Drive success with real-time information and guidance for fast, personalized experiences.
Prepared Agents
Unlock your full CX potential with full visibility across operations.
Complete Performance

Collections

#Teams Voice Enablement

Our Resources

Terms and conditions Privacy policy NICE CXone - Personalized, AI-driven routing with Predictive Behavioral Routing for CXone NICE CXone - Brochure

Similar To NICE CXone

NUWAVE Communications

iPILOT platform providing reliable cloud communications enablement, management & life-cycle support.

Zoom

Video conferencing platform connecting people via frictionless video, voice, chat & content sharing.

Five9

Trusted & reliable cloud contact center proven to unlock customer intelligence and insights.

Vonage Contact Center (VCC)

CRM-integrated contact center solution reducing IT complexity and lowering operating costs.

LiveVox Omnichannel CCaaS/Customer Engagement Platform

Purpose-built specifically for contact centers & integrates Omnichannel, WEM, Analytics and AI.

CallTower

Global leader in cloud-based UC, CC & collaboration solutions, empowering organizations worldwide.

Nextiva

Simplifying business communications, team collaboration, and customer engagement.

Fusion Connect

A comprehensive set of managed services enabling you to connect, protect, and communicate.

RingCentral Cloud-based Communication Solutions

An AI platform that drives meaningful customer and employee experiences.

Vonage

Flexible & scalable voice, messaging, video & data capabilities across UC, CC & communications APIs.